Shipping policy

Shipping Policy

At Haya Her Store, we are committed to delivering your orders quickly, safely, and efficiently.

Shipping Coverage

We proudly offer shipping across all states and union territories of India.

No matter where you are located, we'll make every effort to deliver your order to your doorstep.

Order Processing

  • Orders are processed within 1 business day after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.

Delivery Timeline

  • Standard Delivery: 3–5 Business Days
  • Delivery times may vary slightly depending on your location, weather conditions, or unforeseen courier delays.

We work with trusted courier partners to ensure timely and secure delivery.

Shipping Charges

  • Free Shipping on all prepaid orders across India.
  • Any applicable shipping charges (if any) will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking ID and tracking link via email or SMS/WhatsApp (if applicable), allowing you to monitor your shipment in real time.

Delivery Attempts

Our courier partner will make multiple delivery attempts. If the package cannot be delivered due to an incorrect address, unavailability of the customer, or refusal to accept the package, the order may be returned to us.

Additional shipping charges may apply for re-dispatching the order.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to:

  • Natural disasters
  • Extreme weather conditions
  • Public holidays
  • Transportation disruptions
  • Unexpected courier delays

We appreciate your patience and understanding in such situations.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery at hayaherstore@gmail.com with your order number and clear photos of the product and packaging.

After verification, we will arrange a replacement in accordance with our Return & Replacement Policy.

Contact Us

If you have any questions regarding shipping or your order, feel free to contact us:

Haya Her Store
Email: hayaherstore@gmail.com